Support
Need a hand?
Problem activating, installing or something not working right? Send us a message and a real person will get back to you, usually within two business days.
Quick fixes first
Activation: use the licence key from your Gumroad receipt or Library. Each key works on 3 computers; to move one to a new PC, tell us which computer you no longer use.
Plug-in not showing in your DAW: rescan plug-ins. VST3s install to C:\Program Files\Common Files\VST3.
Windows SmartScreen: click More info, then Run anyway. Our installers are signed by AI MUSIC GEAR LLC.
Refunds: see the refund policy on the product's Gumroad page, then send us your order number with the form.